Privacy Policy

Last Updated January 2023

For the purpose of the Data Protection Act 2018 (Act) and the General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR), the data controller is Construction Link Limited t/a C-Link incorporated and registered in England and Wales with the company number 09791821 whose registered office is at 85 Great Portland Street, First Floor, London, W1W 7LT (“C-Link”, “we”, “us” and “our”).

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data C-Link may collect from you, or that you provide to C-Link, will be processed.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

By visiting www.c-link.com (“Website”), you are accepting and consenting to the practices described in this policy.

Information C-link May Collect From You

C-Link may collect and process the following data about you:

Information you give to C-Link You may give C-Link information about you by filling in forms on the Website, or by corresponding with C-Link by phone, e-mail or otherwise. This includes information you provide when you register to use the Website, subscribe to C-Link’s service, place an order on our Website, participate in discussion boards or other social media functions on our Website, enter a competition, promotion or survey and when you report a problem with the Website. The information you give C-Link may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.

Information C-Link collects about you. With regard to each of your visits to the Website, C-Link may automatically collect the following information:

  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the Website (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call C-Link’s customer service number.

Information C-Link receives from other sources. C-Link may receive information about you if you use any of the other websites C-Link operates or the other services C-Link provide, including our affiliated website for specialist service providers and contractors www.weallprosper.co.uk. C-Link are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them. See the section headed “Disclosure of your information” below for details of how we share your information.

  • If you access our Website via LinkedIn, we will collect information from your LinkedIn account including but not limited to your name, profile photo, profile description, company name and company role.

Cookies

The Website uses cookies to distinguish you from other users of the Website. This helps C-Link to provide you with a good experience when you browse the Website and also allows C-Link to improve the Website. For detailed information on the cookies C-Link uses and the purposes for which they use them see C-Link’s Cookie Policy.

Uses Made of the Information

C-Link use information held about you in the following ways:

Information you give to C-Link. C-Link will use this information:

  • to carry out its obligations arising from any contracts entered into between you and C-Link and to provide you with the information, products and services that you request from C-Link;
  • to provide you with information about other goods and services C-Link offer that are similar to those that you have already purchased or enquired about;
  • to put you in touch with users of our affiliated website for specialist service providers and contractors www.weallprosper.co.uk ;
  • to provide you, or permit selected third parties to provide you, with information about goods or services C-Link feel may interest you. If you are an existing customer, C-Link will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, C-Link (or they) will contact you by electronic means only if you have consented to this. If you do not want C-Link to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data;
  • to notify you about changes to C-Link’s service; and
  • to ensure that content from the Website is presented in the most effective manner for you and for your computer.

Information C-Link collects about you. C-Link will use this information:

  • to administer the Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve the Website to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of C-Link’s service, when you choose to do so;
  • as part of C-Link’s efforts to keep the Website safe and secure;
  • to measure or understand the effectiveness of advertising C-Link serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of the Website about goods or services that may interest you or them.

Information C-Link receives from other sources. C-Link may combine this information with information you give to it and information C-Link collect about you. C-Link may use this information and the combined information for the purposes set out above (depending on the types of information C-Link receive).

Disclosure of Your Information

C-Link may share your personal information with any member of its group, which means its subsidiaries, C-Link’s ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. This includes our affiliated website www.weallprosper.co.uk which is also operated by us.

C-Link may share your information with selected third parties including:

  • Any customer or registered user of our affiliated website www.weallprosper.co.uk (including any specialist service providers and contractors listed thereon) for the performance of any contract we enter into with them or you.
  • Our trusted third party payment processing providers in order to securely take and manage payments.
  • Our business partners, suppliers and sub-contractors for the performance of any contract C-Link enters into with them or you.
  • Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.
  • Analytics and search engine providers that assist C-Link in the improvement and optimisation of the Website.
  • Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
  • Suppliers which allow C-Link to manage electronic agreements, as well as allow C-Link and you to sign agreements electronically.
  • Individuals you who you include in your pre-qualification application and/or profile as a reference in respect of works you have previously carried out. You consent to us sharing your information in this regard.

C-Link may also disclose your personal information to third parties:

  • In the event that C-Link sell or buy any business or assets, in which case C-Link may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If C-Link or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If C-Link are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply C-Link’s terms of use and other agreements; or to protect the rights, property, or safety of C-Link, its customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where C-link Store Your Personal Data

The data that C-Link collects from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for C-Link, our affiliated website www.weallprosper.co.uk , or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. C-Link will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to C-Link is stored on its secure servers. Any payment transactions will be encrypted using SSL technology. Where C-Link have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. C-Link ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although C-Link will do its best to protect your personal data, C-Link cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk.

Once C-Link have received your information, C-Link will use strict procedures and security features to try to prevent unauthorised access.

How Long C-link Keeps Data for

The data that C-Link collects from you will be kept for a period of up to twenty four months following termination of your free account with our Website. If you a registered user and hold and Annual Subscription or Commission Agreement with us and you cancel your payment, your account will automatically change into a free account.

Your Rights

You have the right to ask C-Link not to process your personal data for marketing purposes. C-Link will usually inform you (before collecting your data) if it intends to use your data for such purposes or if C-Link intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms C-Link use to collect your data. You can also exercise the right at any time by contacting C-Link at: info@c-link.com.

You have the right to request access to, deletion or correction of your personal data and you can do this by sending an email to info@c-link.com providing full details of your request. The subject header of your email should state “Privacy – amendment of personal data”.

You have the right to request your personal data is transferred to another person and you can do this by sending an email to info@c-link.com providing full details of your request including the complete details of the recipient. The subject header of your email should state “Privacy – transfer of personal data”.

You have the right to complain to a supervisory authority if you believe this Privacy Policy does not comply with the requirements of GDPR. Before you do so, we would ask you to contact us setting out the reasons for your complaint and you can do this by sending an email to info@c-link.com providing full details of your reason for complaint. The subject header of your email should state “Privacy – complaint”.

The Website may, from time to time, contain links to and from the websites of C-Link’s partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that C-Link do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to Information

The Act and GDPR gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10.00 to meet C-Link’s costs in providing you with details of the information C-Link hold about you.

Changes to C-link’s Privacy Policy

Any changes C-Link may make to this privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to: info@c-link.com and referenced as “Privacy” in the subject field.